What is collected
When you call, the service collects the details the match requires: your name, phone number, service address, and the information you share about your system and its symptoms. Call details such as the time, duration and number called are recorded by the call platform as part of routing your request.
When you write by email, the content of your message and your email address are kept with your request. If you only browse this website, basic technical information such as pages visited may be collected through ordinary cookies and analytics, as described further below.
How it is used and who receives it
Your information is used for one purpose: matching you with a local heating and cooling professional who serves your address, and following up on that match. The symptom and system details you share go to the matched pro so the visit can be prepared properly.
The pro you're matched with receives your name, contact details, address and job description. The call-platform providers that route and connect calls also process call details in order to run that service. BreezeCrew does not sell personal information to third parties for their own marketing.
Cookies and your choices
This site uses basic cookies: strictly necessary ones that keep the site working, and, where analytics run, simple usage cookies that show which pages get read. You can block or clear cookies in your browser settings at any time; the site and the phone number work the same with cookies off.
Information is kept only as long as it is reasonably needed for matching, follow-up and ordinary business records. You may ask what personal information is held about you, ask for it to be corrected, or ask for it to be deleted, subject to records that must be retained by law.
Your choices and how to reach us
You stay in control of what you share. You can decline to give optional details on a call, ask that your number not be used for follow-up, or end a match at any point before work is approved. Declining the details a match genuinely needs — such as the service address — may mean a pro cannot be matched.
Questions or requests about your information go to info@acrepaircibolo.com, or by phone at (830) 555-0147, or by mail to BreezeCrew, 857 Cibolo Valley Dr Ste 110, Cibolo, TX 78108. That address is a mailing address only; there is no walk-in office, and the contact page explains the fastest routes for everything else.